Suppliers of Services to the Pet Transport Industry
IPATA members are flying pets safely all over the world!
Members include those who provide goods and service that are actively involved in promoting the safe and humane transport of pets and animals worldwide.
IPATA Associate Membership includes pet airlines, international airlines, pet travel insurance, pet travel manufacturers & suppliers (of kennels, microchips, etc.), airport holding and quarantine facilities to name a few. Current companies that are dedicated to the safe and humane transport of animals are listed here.
Flying with pets? Shipping pets? Contact an IPATA pet airline listed below or a professional pet mover on our Find a Pet Shipper page.
At Air Canada Cargo, an animals safety and comfort are our top priorities. While air travel can be stressful to passengers, it can be extremely difficult for animals.
Air Canada Cargo offers a designated shipping solution for live animals called AC Animals. It is designed to ensure the comfort and safety of all animals. Priority 1 Service Level:
- Designated agents for bookings and questions about live shipments
- Specially trained staff to care of animals while under our care
- Bonded kennel facility in Toronto for comfort stops for pets in transit Air Canada Cargo strictly adheres to the regulations set forth by in the IATA Live Animal Regulations.
Please visit Air Canada Cargo's Website for more information.
Air France - KLM Cargo - Martinair Cargo
Safe and comfortable air transportation for many species of live animals on our global network, with a world class animal hotel at Amsterdam airport.
Please visit our Air France / KLM Cargo / Martinair Cargo website for more information.
Alaska Air Cargo
Your pets are in expert, caring hands with Pet Connect™ Animal Travel from Alaska Air Cargo.
We provide safe and comfortable transportation for dogs, cats, birds, and other approved animals.
Before you book, please review our travel guidelines and restrictions to ensure the safety and comfort of your pet.
Please visit Alaska Air Cargo’s website for more information
American Airlines Cargo
Animals fly safe with us.
At American Airlines Cargo, you can trust us to provide the highest level of safety and comfort when transporting your pets and other live animals. With more than 50 years of experience shipping animals, we're committed to the welfare of all animals entrusted to us.
Global Shipping Options
We offer a variety of domestic and international shipping options to ensure the safest, quickest and most reliable way to transport your animals via the world’s largest airline network.
Our employees are routinely trained to provide safe professional handling at all times.
Expert Animal Help Desk
Your pet isn't just another package to us. We have a team of specialists dedicated to the safe transportation of pets and live animals. Contact us 24/7 at our Expert Animal Help Desk firstname.lastname@example.org
To request a reservation for transporting your animal, please complete the animal shipping request form at aacargo.com/pet-form
If you are planning to transport an animal in the next 72 hours, please call +1 800 227-4622 (U.S. Toll Free)
To learn more about our live animal program including policies, required documents and tips, visit aacargo.com/animals
Amerijet International, Inc.
Safe Shipping for All Types of Animals
With 40 years of experience shipping live animals, Amerijet's primary objective is to provide the utmost care for your animals on the ground and in the air. All live animal shipments are handled by trained professionals and in full compliance with the International Air Transport Association (IATA) Live Animal Regulations.
Through detailed planning and special handling, our customized shipping solutions for transporting live animals are designed to maximize the safety of all our animal passengers. All animals are transported in approved cages or species appropriate shipping containers. For the added comfort and well-being of horses during the fight, Amerijet permits horse handles on board its freighters.
Please visit Amerijet International's website for more information.
We offer our customers the most modern freighter fleet operating in America's five Airbus A330-200F with a capacity of up to 68 tons under a single commercial brand, Avianca Cargo. Moreover, our product portfolio is aimed at providing new possibilities to transport your cargo, it includes AVI services for most types of animals, including horse transport. We have an extensive network of routes linking all of the Americas and Europe through three hubs in San Salvador (El Salvador), Bogota (Colombia) and Lima (Peru), which allow us efficient load transfer through reliable, agile and synchronized operations.
In addition to the hubs, the city of Miami (USA) is a major operating center for us, as our most important gateway to the rest of the world.
Thanks to our interline agreements, we guarantee the arrival of cargo going to different destinations.
Please visit Avianca Cargo's website for more information.
Cargolux Airlines International SA
Great or small, domesticated or not, we are experts in transporting live animals across the world. When we handle priceless thoroughbreds, international-caliber polo horses and high performance sled dogs, we afford them just as much care as you would.
We have also become renowned for our expertise in carrying a large variety of more exotic live animals such as giraffes, alpacas, white tigers as well as white rhinos; each of which require the highest attention and specialist care. No wonder our fleet is sometimes described as Noah’s Ark of the skies.
Please visit www.cargolux.com for more details
With more than 65 years in the aviation, Copa Airlines is the preferred airline in the Latin America market, offering connections through the Hub to all of the Americas. Our product catalog offers to our passengers, corporate customer's options for business trip, vacations, cargo transportation and courier services.
Please visit Copa Airlines' website for more details.
Whether it's a beloved pet or an entire zoo, with animal welfare in mind, Emirates SkyCargo provides the highest level of care in an environment custom-designed to ensure each animal is made to feel at home, when away from home and above the clouds.
We also make sure that the often complex requirements of national and international regulatory authorities are met, and can assist you with the documentation and IATA Live Animals Regulations' (LAR) requirements. To help us make the animals' experience with us stress free and safe, we will advise you also a set of information and requirements we will need additionally, to enable us to arrange the most seamless transport for the animals and satisfaction of all your requirements for their transport.
To find out how you can benefit from our Animal Care product, visit us at www.skycargo.com
Etihad Airways - Cargo
Etihad Airways is the national carrier of the United Arab Emirates.
Please visit Etihad Airways Cargo's website for more information.
FedEx is concerned with the safe and humane transport of all types of animals and complies with the guidelines listed in the IATA Live Animals Regulation (LAR).
FedEx Express may accept certain shipments of live animals such as horses, livestock and zoo animals (to and from zoo locations only) on an exception basis if approved and coordinated by the FedEx Animal Desk (call 1.800.405.9052). However, FedEx Express does not accept live-animal shipments as part of its regular-scheduled service and does not transport household pets such as dogs, cats, birds and hamsters.
If approved by FedEx, they may accept non-venomous reptiles, amphibians, live/tropical fish and beneficial insects on an exception basis under the following conditions:
(1) Shipments must be from a business to a business (from a breeder to a pet store, for example)
(2) The shipper must have its packaging tested and pre-approved by FedEx Packaging Design and Development for the type of animal being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of the shipper to adequately package shipments for all temperature extremes and handling conditions.
Complete FedEx Services Guide: http://www.fedex.com/us/service-guide/after-you-ship/terms/express-ground-samedaycity.html
Garuda Indonesia Cargo
Garuda Indonesia provides special care for all AVI with pre-alerts and notification to all agents/shippers/consignees on the tracking of the AVI.
Please visit our website: https://cargo.garuda-indonesia.com for more information.
Now in its 84th year of continuous service, Hawaiian Airlines is Hawaii's biggest and longest-serving airline, as well as the largest provider of passenger air service from its primary visitor markets on the U .S. mainland. Hawaiian offers non-stop service to Hawaii from more U.S. gateway cities than any other airline. along with service from Japan, South Korea, Taiwan, Australia, New Zealand, American Samoa, and Tahiti. Hawaiian also provides approximately 160 jet flights daily between the Hawaiian Islands.
Please visit Hawaiian Airlines' website for more information.
IAG Cargo (British Airways/Iberia/Aer Lingus)
IAG Cargo has many years of experience in transporting pets. Transporting a pet can be a worrying experience. With British Airways you have the reassurance of knowing that you are dealing with experienced professionals. When your pet flies with us, it will be safe and in caring hands.
Please visit IAG Cargo's website for more information.
Lufthansa Cargo flies your pets safely to some 300 destinations in more than 100 countries. In Frankfurt, your pets can rest before and after their journey in special quiet areas in Lufthansa Cargos Animal Lounge on 4.000 sqm. Visual and sound separation prevents unnecessary stress. Animals are not transported to the aircraft until just before departure. Up until that time, our trained animal keepers provide individual care and feeding.
For more information, please visit Lufthansa Cargo's website.
MAB Kargo Sdn Bhd connects the world's major cargo hubs via its scheduled and chartered freighter services. It also offers belly space capacity on Malaysia Airlines passenger fleet as well as cargo ground handling services.
The Animal Hotel, a resort built with the concept that all animals, regardless of sizes or species must be treated with great care and showered with lots of love and affection. Our facility accepts all kinds of animals such as horses, tigers, fish, birds, reptiles and elephants. At the animal hotel. our guests will have ample roaming space before their flight or upon arrival. At the Animal Hotel. comfort, safety and hygiene are our top priorities to ensure the well-being of our guests.
Our facility is open 24 hours a day, and includes an on-call veterinarian.
Please visit MAS Kargo's website for more information.
Qatar Airways Cargo
Qatar Airways Cargo provides air freight services to over 150 destinations including more than 50 dedicated freighter destinations. Our network covers destinations in North America, South America, Europe, Africa, Middle East, Indian Subcontinent, North East Asia, South East Asia and Australia. Our product QR Live provides air freight services for the carriage of live animals. Qatar Airways Cargo is committed to providing exceptional care, in compliance with IATA’s Live Animal Regulations (LAR) and Qatar Airways Transportation of Wildlife and Animal Welfare (TWAW) Group Policy when transporting horses, household pets, livestock and exotic animals. >
We offer a spacious 4,200 square meters air-conditioned live animal facility in Doha equipped with dedicated holding areas for animals, stalls for horses, kennels for pets, 24/7 dedicated expert animal health care services, walking yard and paddock.
For further information, visit qrcargo.com
Please visit SATA Cargo's website for more information.
South African Airways Cargo
South African Airways just celebrated its 80th birthday! There are four companies that make up the current corporate structure. The airline operates domestic, regional (Africa), and international flights.
Please visit South African Airways' website for more information.
United Continental Holdings, Inc. (NYSE: UAL) is the holding company for both United Airlines and Continental Airlines. Together with United Express, Continental Express and Continental Connection, these airlines operate an average of 5,717 flights a day to 376 airports on six continents from their hubs in Chicago, Cleveland, Denver, Guam, Houston, Los Angeles, New York/Newark Liberty, San Francisco, Tokyo and Washington, D.C. United and Continental are members of Star Alliance, which offers more than 21,200 daily flights to 1,185 airports in 185 countries. United and Continentals more than 80,000 employees reside in every U.S. state and in many countries around the world.
For more information about United Continental Holdings, Inc., go to www.UnitedContinentalHoldings.com.
We are proud to be Canada's most trusted airline, powered by an award-winning culture of care and recognized as one of the country's top employers. WestJet, and our regional airline, WestJet Encore, offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe. Through our partnerships with airlines representing every major region of the world, we offer our guests more than 150 destinations in more than 20 countries. Leveraging WestJet's extensive network, flight schedule and remarkable guest experience, WestJet Vacations delivers affordable, flexible travel experiences with a variety of accommodation options for every guest. Members of our WestJet Rewards program earn WestJet dollars on flights, vacation packages and more. Our members use WestJet dollars towards the purchase of WestJet flights and vacations packages on any day, at any time, to any WestJet destination with no blackout periods ̶ even on seat sales. For more information about everything WestJet, please visit westjet.com.
Airport Holding Facilities
Paradise 4 Paws
Paradise 4 Paws (P4P) has established itself as the premier provider of pet care services, including overnight boarding, daycare, grooming and training at its airport locations:
DEN, DFW, and near ORD and MDW.
P4P provides on-site airport kenneling for pets traveling via the United Airlines Pet Safe program.
Paradise 4 Paws prides itself in having the best in industry employee training programs, including comprehensive guest health, wellness training, and programs developed by industry-leading experts. This is key in ensuring the best care of animals, and especially important for pets who may experience stress during travel.
Please visit Paradise4Paws for more information
The ARK at JFK
The ARK at JFK is a comprehensive multi-purpose animal handling and air cargo facility at New York's John F. Kennedy International Airport. Approved by the Board of the Port Authority of New York and New Jersey. The ARK at JFK is the world’s first privately owned 24/7 animal airport terminal and quarantine (pending USDA approval). The 178,000 square foot terminal is a state-of-the-art import and export center, providing unmatched quality care for horses, companion pets, birds, and livestock, flying domestically or internationally.
Please visit our website for more information.
Biobest Laboratories Ltd.
Biobest Laboratories Ltd has been providing a global rabies testing service for the international movement of pet cats and dogs for over 15 years. Throughout this time we have offered a high quality, consistent and reliable service to clients all over the world. Biobest operates to a number of internationally recognized quality standards (GMP, GLP and ISO:17025) and routinely participate in the proficiency testing scheme for rabies testing which is organized by the world reference laboratory, always achieving excellent results. We offer the internationally recognized FAVN rabies test (sometimes referred to as a RNATT test) which is accepted for pet travel throughout the world.
- Biobest’s results are accepted worldwide for pet travel.
- Rapid turnaround of samples in our laboratory, usually 5 days between sample receipt and report. Express testing service available on request.
- Great value for money – our all inclusive price is only £55 / US$80* per sample.
- Excellent customer service with English speaking administration staff available by phone and email to help customers through every stage of the process.
- All reports are signed by our veterinary surgeons. *Prices are subject to change according to international currency rates
Please visit our website for more information
Forwarder / Broker
Animal Transportation Association (ATA)
ATA is a non-profit membership organization concerned with the safe and humane transportation of all types of animals by all modes of transportation (road, air, sea, rail) with over 350 members in over 30 countries. ATA provides a referral service to direct inquiries to members who can assist with any aspect of animal transport - from horses to whales to pets to bears and lab animals. ATA has species and industry committees to respond to inquiries and issues:
- Livestock Committee
- Equine Committee
- Lab Animal Committee
- Zoologicals Committee
- Companion Animals Committee
Please visit Animal Transportation Association (ATA)'s website for more information
IATA Live Animals and Perishables Board (LAPB)
Live Animals and Perishables Board (LAPB)
The Live Animals and Perishables Board develops regulations for the acceptance, handling and loading of live animals in air transport, compiled in the Live Animals Regulations (LAR) manual.
The LAPB also establishes guidelines for shipping time and temperature sensitive goods, focusing on adequate temperature management and efficient handling. These regulations are published in the IATA Perishable Cargo Regulations (PCR) manual.
The primary objectives of the LAPB include:
- The adoption of regulations for the acceptance, handling and loading of live animals and perishables in air transport
- The promotion of public awareness and government acceptance of the regulations
- The provision of an open forum for member airlines to exchange and develop information specific to the transport of live animals and perishables
- The promotion of an open dialogue with civil aviation authorities and shipping industry
IPATA members adhere to the rules and regulations of the Live Animals Regulations of the International Air Transport Association (IATA), and many of our members have staff with Live Animal Regulation training, as well as training in other areas of animal and cargo transit.
Please visit IATA Live Animal and Transportation Board's website for more information.
Pet Travel Insurance
Pet Travel Insurance provides on-line transport insurances for pet shippers, which the pet shippers can offer to their customer. Out of experience we know that the majority of people who move their pets, would like to insure their animals during the journey. Its now our chance to offer the benefits of this unique new service. With a minimum of effort, we guarantee you positive financial results. During a three-year test period, the results have been significant.
Please visit Pet Travel Insurance's website for more information.
At Petmate, we are passionate about providing fun, trusted, quality products to enhance the lives of pets and their families.
Petmate proudly manufactures a wide variety of pet products, including the Sky Kennel and Vari Kennel lines, in our million square foot facility in Arlington, Texas.
Visit Petmate's website for more information