Looking for a pet online? Don't get scammed!

Pet scams can happen to anyone. Learn how to spot a scam or you could be a victim!

Pet scam criminals often use free websites, Craig’s List, local newspapers, or facebook to advertise pets that do not exist.  Expensive animals, like Bulldogs or toy breeds, are offered at very low prices.  Animals are offered up for adoption at no cost—all you have to do is pay for the shipping.  If you see an ad like this, chances are it is a scam.

These scammers are criminals.  Their goal is to take your money.  They will lie, they will tell you sob stories, they will send you pictures of adorable animals, they will assure you of their faith and religion - anything to get your money!  They use the names of legitimate pet shippers; they pirate websites; they illegally use logos of other companies.  If you see an offer that is too good to be true, it probably is.  It probably is a scam!

IPATA is a trade association.  Our members are professional pet shippers located in more than 70 countries around the world. Our members ship pets under their own company names.  IPATA does not ship pets, and there is no pet shipping company with “ipata” in the name.  If you see a company using our name, please report it to us right away:  petscams@ipata.org

 List of Pet Scammer Websites & Email Addresses 
CURRENT LIST OF KNOWN SCAMMERS  - updated January 31, 2016
This is a list of email addresses and websites that have been reported recently.  This is not a comprehensive list!  New scams arise every day; please be sure to check that the person you're dealing with is legitimate. Unfortunately this list of scammers gets longer all the time! 
Use CTRL + F to search for a specific email or web address. 
The Scam Advertiser may...    The Scam Shipper may...
Say they are giving the animal up because of a family hardship - relocation, death of the person who owned the pets, the climate is not good, etc.   Use a free Gmail, Yahoo, or similar address, rather than a company name email address.
    Use different company names or variations of the same company name in the text of their message.
Use a free Gmail, Yahoo, or similar address.    
Call the pets their “babies” and insist that they only want a loving, forever home.  They may send you a list of questions about how you will take care of the pet, if you’ve had a pet before, etc.   Copy the website of a legitimate pet shipper, inserting a similar name and different contact information.  Are there misspellings? Is the email address different from the person you have been in contact with? Are there different company names used?
Say they will use a “courier” or “pet delivery service” but not tell you the name of the “courier”.   Tell you to lie to the Western Union agent—saying that you are sending the money to family or for personal reasons, rather than making a purchase.
Offer the pet in one location—close to you—and then tell you that because of some situation, the animals or they are somewhere else where you cannot see them or pick them up.   Tell you that their books are being audited; the head office is moving, or something similar.  Tell you to send the payment to a different office - usually, but not always, in Cameroon.
Want payment by Western Union, MoneyGram, or a similar service.  They might tell you to lie to the Western Union agent, saying you are sending the money to a family member rather than buying something.   Want payment by Western Union, MoneyGram, etc.; give the Western Union office addresses, include a picture of a Western Union office.
Offer to ship from an international location to your doorstep for $250 or $350. (Generally it costs more to ship a puppy internationally than it does for a person to fly; and there are other expenses—kennels, veterinarian, etc.   You can NEVER expect to pay only $250-$350 for an international shipment!)   Once you have sent payment for the shipping, there will be a problem:  the pet needs a different kind a crate; needs a health inspection; needs insurance; etc., for an additional fee.  If you don’t pay right away, they add charges for additional feeding, threaten you with legal charges for animal abandonment, etc.
Tell you they want to ship the pet within 24 hours of payment.  (This is impossible due to the time required to obtain import license and veterinary health certificates!)   Not include a telephone number in their email; not be available when you call. (If the country code for the phone is 237, it is a scam!)
Use the name and website address of a legitimate pet shipper in their email.   Sample of actual scam shipper email

Have poor spelling and grammar in their email.   If you have already made a payment to a scammer…
Sample of actual scam advertiser email

  Stop contact with the scammer; simply ignore their email or telephone calls or block them.
If you are looking at an online pet purchase…     File a report with your local law enforcement and with your local FBI or equivalent office.
Do an online search (Bing, Google, AOL, etc.) for the email address of the advertiser.  Scammers often place ads on several free sites or locations.  If you find multiple ads, it is most likely a scam.   File a report with the Internet Crime Complaint Center:  www.ic3.gov.  This agency is a collaborative effort among several law enforcement agencies who use criminal email addresses and websites to track these, and hopefully, apprehend these criminals.
Try to make arrangements to pick the animal up yourself, saying you will fly to wherever the animal is.  If they can’t make those arrangements, it is probably a scam.   Contact the publication or site where you saw the ad.  Let them know that this advertiser is a scammer, give them the email address of the scammer, and ask them to remove the ad(s) and to blacklist this person.
Do an online search on part of the text used in the email you receive from the shipper. Especially search for their introduction or information about the company.    • Talk with a manager at the MoneyGram or Western Union office you used to send the money.  Be sure to take a copy of the emails with all the telephone numbers, names, email addresses, etc. of the scammers. 
If you used Western Union, forward the copy of the email with the scammers recipient information to:  customercare@westernunion.com. Ask them to publish information about the scam by contacting:  tom.fitzgerald@westernunion.com
If you used MoneyGram, call:  1-(800)-MoneyGram.  Ask them to release information about the scam by contacting:  214-303-9923 or media@moneygram.com
Do not make any payments through Western Union, MoneyGram, or similar services.  Once this payment leaves your hands, there is no recourse for recovery or refund.    
Ask for the name and contact information of the “shipper” the advertiser plans to use.    
If they claim to be a member of IPATA, you can easily check on that by using our “Find a Pet Shipper” page.  On occasion, there are new members that are not listed on the IPATA online directory.  If you have questions, the only way to confirm a companies membership in IPATA is to contact IPATA directly.    Do an online search for the advertiser’s email address.  If you find the ad on other publications, let the site know about your experience so they can remove the ad or blacklist the advertiser. 
    Forward only one email you received from the advertiser and only one email you received from the scam shipper to petscams@ipata.org.  They will be added to the IPATA Scam Alert List.
Report Scams to…  
http://www.petsonthenet.co.nz/scam  (For New Zealand Only)
http://www.terrificpets.com/scams/ (listed scammers email addresses)   
http://content.met.police.uk/Site/fraudalert (UK)   
http://www.antifraudcentre-centreantifraude.ca/ (Canada)   


Conference Supporters

Click on any logo to view the

sponsor's website!

  • Airpets America
  • Air Animal, Inc. - Pet Moving Services
  • Global Pet Register
  • Best Boarding Kennels Inc.
  • Happy Tails Travel, Inc.
  • Jetpets Animal Transport Pty Ltd
  • Jason's Pet Relocation
  • Lyon Petmobile Services
  • O'Brien Animal Transportation & Services (SFO)
  • Pet Express
  • Capital Pet Movers
  • Bobbi's World, Inc.
  • Groovy Pet Transport
  • Dubai Kennels & Cattery
  • ESSE Emme Srl.
  • Dogtainers Australia (HQ Australia)
  • Breeny Boarding and Quarantine Kennels
  • Parkview Pet Center
  • United Airlines
  • Animal Travel Services
  • Goldenway International Pets & Live Animals
  • Delta Air Lines
  • Globy Pet Relocation (SHA)
  • High Pet Relocation Korea
  • Come Sit Stay Pet Resort
  • ACE Forwarding
  • Dynamic Air Cargo Co., LTD
  • South African Airways Cargo
  • Pet Air Mexico SA DE CV
  • Multi Cargo Ltd
  • ACE Pet Moving
  • M. O'Neil Forwarding Srl
  • Boonma Pet Mover
  • Lufthansa Cargo
  • The First Class Pet
  • PETport
  • JALSA Pet Travel Specialists
  • DBH Logistics IT
^ Scroll to Top